SALES INFO

Orders shipped to the EU
For order to shipped to or within the EU please go here.

How to order
You are welcome to use our secure online ordering service.
All orders are confirmed by email with estimated shipping date.
VISA, Master Card and Eurocard are accepted.

If you have any questions you are welcome to email us.
Email: sales@glasboden.com

Security information
Your payment is secured by DebiTech Payment Gateway. The card number is sent through a strongly encrypted connection directly to the bank. We do not have access to any information about the card or your bank account. The DebiTech secure server software (SSL) follows the industry standard and is among the best software available today for secure commerce transactions.
Verified by VISA and Mater Card Secure Code.

Privacy policy
Your personal information is safe with us. We do not sell or share any information we have been provided.

Prices
All prices are quoted and orders are charged in USD($).
Prices are exclusive sales taxes and/or duties.
For information on duty and sales taxes please check with your local authorities.

SHIPPING & INSURANCE COST
Europe, outside the EU, 33.00 USD.
Canada and USA, 39.00 USD.
Australia, New Zealand and Oceania , 47.00 USD.
All other countries, 48.00 USD.

FREE shipping and insurance on orders over 400.00 USD,
world wide.

Delivery
Please allow 1-7 days for packing and handling.
Delivered to your doorstep in most countries by first class air, fully insured.
Shipping time approx. 14 working days.
If a piece arrives broken it is our problem. Please e-mail us immediately.

Return policy
Returns are accepted for a full refund within 30 days from shipping date. Actual shipping and insurance charges are not refundable. All items must be unused with original boxing. Please email returns@glasboden.com for an authorization number. No returns are accepted without authorization.

Conversion list

All items are handmade and two glasses of the same model are never identical. Measurements are therefore approximate.