SALES INFO
Orders shipped to the EU
For orders to shipped to or within the EU please visit www.glasboden.eu.
How to order
You are welcome to use our secure online ordering service.
All orders are confirmed by email with estimated shipping
date.
VISA, Master Card and Eurocard are accepted.
If you have any questions you are welcome to email us.
Email: sales@glasboden.com
Security information
Your payment is secured by Dibs Payment Gateway. The card
number is sent through a strongly encrypted connection directly
to the bank. We do not have access to any information about
the card or your bank account. The Dibs secure server software
(SSL) follows the industry standard and is among the best
software available today for secure commerce transactions.
www.dibs.se
Verified by VISA and Master Card Secure Code, 3-D Secure.
Privacy policy
Your personal information is safe with us. We do not sell
or share any information we have been provided.
Prices
All prices are quoted and orders are charged in USD($).
Prices are exclusive sales taxes and/or duties.
For information on duty and sales taxes please check with
your local authorities.
Shipping & insurance cost
Europe, outside the EU, 33.00 USD.
Canada and USA, 39.00 USD.
Australia, New Zealand and Oceania , 47.00 USD.
All other countries, 48.00 USD.
FREE shipping and insurance on orders over 400.00
USD,
world wide.
Delivery
Please allow 1-7 days for packing and handling.
Delivered to your doorstep in most countries by Priority Mail
or DHL, fully insured.
Shipping time approx. 3-14 working days.
If a piece arrives broken it is our problem. Please e-mail
sales@glasboden.com
immediately.
Return policy
Returns are accepted for a full refund within 30 days from
shipping date.
Actual shipping and insurance charges are not refundable.
All items must be unused with original boxing.
Please email returns@glasboden.com
for an authorization number.
No returns are accepted without authorization.
Handmade
All items are handmade and two glasses of the same model are
never identical. Measurements are therefore approximate.
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